Typically 1 USD ≈ 100 credits (see checkout for your region). MAI-Image-2 uses 10 credits per 1K image, 16 per 2K, and 24 per 4K — same tiers as our Nano Pro pipeline.

Monthly plans renew every billing cycle; yearly plans bill once per year at a discounted effective rate. Both include the same features; yearly often works out to about two months free.

Yes. Upgrade or downgrade from your billing dashboard. Upgrades apply immediately with prorated billing; downgrades or cancellations take effect at the end of the current cycle.

No. One-time purchased credits stay on your account until you use them.

We process payments through Stripe and accept major credit and debit cards. Other methods may appear depending on region.

New subscriptions may qualify for a refund within the window stated at checkout. For renewals, contact support within 72 hours if something went wrong.

Email support@mai-image2.com or use in-app help. Paid plans usually get priority responses within one business day.

Business-oriented plans may include shared workspaces. Invite members and manage billing from the dashboard where available.

Generation pauses when your balance hits zero. Top up with pay-as-you-go credits or upgrade your plan to continue.